HooBuy is one of the shopping agents tracked on W2C Links Agents. This review covers fees, warehouses, pros, cons, and buyer workflow notes before your first haul.
Highlights
- Total cost is the item price plus international shipping and any duties — no extra handling fee
- Auto-imports information for the vast majority of Taobao, Tmall and 1688 listings
- Free basic quality inspection on color, size and major damage
- One free return or exchange each calendar month
- Official mp4 beginner tutorial videos to guide new users
Pros
- No handling fee on top of item price, shipping and duties
- Beginner-friendly with official step-by-step tutorial videos
- First return or exchange each month is free of service charge
- Third-party collaborative warehouse model with wide platform support
Cons
- The cross-border payment surcharge percentage is not disclosed
- Free QC photo count is not stated on the official site
Fees & Policy
- Service fee: No handling fee; total is item price plus international shipping and duties, with customs declaration around ¥8
- Free storage: Free for 90 days; items not submitted after 90 days are destroyed
- QC photos: Free basic quality inspection; photo count not disclosed
- Forwarding: Several recommended international lines; number of lines not disclosed
Best for
New W2C shoppers who want a guided, video-supported agent with a monthly free return allowance.
Frequently asked questions about HooBuy
Does HooBuy charge a handling fee?
No. Your total is the item price plus international shipping and any duties, with no extra handling fee — only a small customs declaration charge of around ¥8 per order.
How long can items stay in the warehouse for free?
Items are stored free for 90 days. Anything not submitted for shipping after 90 days is destroyed, so consolidate and ship within that window.
Does HooBuy check my items before shipping?
Yes. A free basic quality inspection covers color, size and large-area damage, and electronics are checked externally only. The number of free photos is not stated on the official site.
What is HooBuy's return policy?
You can request a return within 5 days. The first return or exchange each calendar month is free of service charge (Prime excluded); after that, tiered fees apply (returns ¥5/10/20 and exchanges ¥10/20/40 since September 2024). The buyer pays return shipping.
How can I pay on HooBuy?
HooBuy accepts credit and debit cards, WeChat, Alipay and account balance. A cross-border processing percentage applies; the exact rate is not disclosed on the official site.
Which platforms does HooBuy support?
HooBuy supports Taobao, Tmall and 1688 and can automatically import information for the vast majority of listings on those platforms.
Are there tutorials for beginners?
Yes. HooBuy provides official mp4 tutorial videos that walk new users through ordering, quality check and shipping, and new users can receive a 1000-yuan coupon through the Super2 offer.
More about HooBuy
How to order through HooBuy
Copy a product link from your HooBuy spreadsheet or from Taobao, Tmall or 1688 and paste it into HooBuy, which imports the listing information automatically for most items. HooBuy purchases it, receives it at its third-party collaborative warehouse, and prepares it for international shipping. Official mp4 tutorials cover each step for first-time users.
Fees and quality checks
There is no handling fee — your total is the item price plus international shipping and any duties, with a customs declaration charge of around ¥8 per order. Every parcel receives a free basic quality inspection covering color, size and large-area damage, while electronics are inspected externally only.
Warehousing and consolidation
HooBuy uses a third-party collaborative warehouse model and stores your items free for 90 days. Items not submitted for shipping after 90 days are destroyed, so it is best to consolidate multiple orders into one parcel and ship within the free window.
Payment and returns
Pay by credit or debit card, WeChat, Alipay or account balance; a cross-border processing percentage applies. You can return within 5 days, with the first return or exchange each calendar month free of service charge and tiered fees afterward. The buyer covers return shipping.
This review covers fees and warehouses. Shop live finds on the HooBuy spreadsheet, estimate freight on the shipping calculator, or track a parcel. Compare all agents on the agents page.